Who we are
Our website address is https://www.islandbwoytravel.com.
At Island Bwoy Travel, we appreciate your support and the time you take to visit our website. Your participation in our programs are key to our success and respecting your privacy will always be a top priority.
The information provided by you to us during your use of our services, or otherwise when using the website are held by us on our servers and computers and is used to review, develop and improve our website and online services, to enable us to provide you with relevant information regarding your requests and travel planning as well as information concerning our marketing programs.
Information may be collected when you make an inquiry or reservation from our website or through our sales team, by email, fax (if requested), or on the telephone. When you register with us, subscribe to our newsletter, enter competitions, share information on or about our website with friends, take part in surveys or provide us with feedback, this information is used to help serve you better.
We may inform you from time to time about new features and services which we believe may be of interest to you. If you no longer wish to receive such communication, you can indicate this by filling out the inquiry form with your request of removal.
To establish how customers reach our site, we employ a third party to collect information through cookies. No personal information (i.e. that can identify you) is collected during this process.
Your personal information will never be sold or given to any third party. We may, however, pass this information on to service providers such as Hotels, Airlines, or other travel industry companies to fulfill any bookings, purchases or requests that you make on the telephone, website, and through our customer service or as otherwise described in this policy.
Island Bwoy Travel may be required to disclose your information if required by any applicable law, regulation or government agency. Only in extreme cases where government compliance is necessary may your information be shared for the purposes of national security. Do note as well that all Airlines are now obliged by law to disclose the flight and reservation data of all passengers flying through the UK, Australian or United States airspace.
Island Bwoy Travel Services P. O. Box 175, 5 Ingleside Drive, Brown’s Town, St. Ann, Jamaica, W.I., hereinafter “Island Bwoy Travel”. “we”, “us”, “our”, and its affiliated or associated companies, agents, sub-agents act only as agents for contractors or owners and outfitters, hotels, airlines, railroads, shipowners, charter air carriers providing means of transportation or other services, and all tickets, vouchers and contracts of such companies and contractors are issued subject to any and all tariffs, terms and conditions under which such accommodations, means of transportation or other services are offered or provided. The issuance and acceptance of any such tickets, vouchers and contracts shall be deemed to be consent to conditions stated herein. In these booking conditions, “you” and “your” means all persons named on the booking including anyone who is added or substituted at a later date.
Island Bwoy Travel nor any of its affiliated or associated companies, agents, sub-agents shall be or become liable or responsible in any way in connection with such hotels or lodges, means of transportation or other services, or for any loss, injury or damage to or in respect to any person or property howsoever caused or arising. Some activities during your tour/trip may require you to be in good physical and mental health and, by booking through us, you confirm that you and your party are in good health with no medical history that would make it dangerous for you to participate. Observe safety instructions at all times. We will only accept responsibility for these experiences in accordance with these booking conditions.
Baggage and personal effects, including items purchased, are the sole responsibility of the owners at all times and Island Bwoy Travel is not authorized to accept these for storage, safekeeping, or transportation.
Booking Sheet / Guest Information Forms
As we aim to tailor your experiences, your personal preferences such as dietary requirements and allergies are useful information we need to fulfill our obligation to you. During booking confirmation, a Guest Information Form may be sent to you to acquire this information. A Credit Card Authorization form will also be sent to you for filling out as part of your agreement to have Island Bwoy Travel act on your behalf or charge your credit card.
Airlines, Ticketing & Invoicing
Airlines involved are not to be held responsible for any act, omission or event during the time passengers are not aboard their aircraft. The passenger contract, or tickets in use by the airlines, when issued, shall constitute the sole contract between the airline, the purchaser of any of these trips and/or the passenger. Island Bwoy Travel specializes in remote destinations and as a result, connecting flights via local Charter airlines may be required. We will ensure that these aircrafts and operators are of good standing and possess current documentation and relevant insurance.
Island Bwoy Travel reserves the right to make any alterations to the itinerary as it sees necessary or desirable, to refuse, to accept or retain as a member of the party any person at any time (in such case refund will be based on the actual cost of the unfinished portion of the tour/trip) and to pass on to tour/trip members expenditures occasioned by delays or offense beyond their control.
The services of an IATA, ARC, TICO or ATOL certified carrier or agent may be used in connection with the booking of tours/trips. Prices quoted are based on foreign exchange values and tariffs currently in effect and are subject to change. In such a case, the client will be notified before booking and reserves the right to cancel their tour/trip before departure. The cancellation policy as per the contractors or owners and outfitters, hotels, airlines, railroads, shipowners, charter air carriers providing means of transportation or other services will apply in the case of a cancellation. These terms and conditions will be discussed before tour/trip. The date shown on the invoice, which will be sent to you is the date of booking. It is important to check the details on the invoice as soon as you receive it.
Travel Insurance and Force Majeure
Travel Insurance is a vital part of any holiday and we recommend trip insurance with full cancellation cover by Travel Ex. Holidays, trips/tours are planned by Island Bwoy Travel using independent suppliers such as airlines, hotels etc., over whom we have no direct control. In rare cases where there are mishaps, neglect or human error on the part of these suppliers, we will work within the parameters of the existing agreement, laws and regulations to recover any compensation owed as a result thereof.
We do not accept liability or pay any compensation where the performance of our obligations under our contract with you is prevented, affected by or you otherwise suffer any damage, loss or expense of any nature as a result of “force majeure”. This is defined as events we could not, even with all due care, foresee or avoid and includes but is not limited to actual or threatened war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.
For more information on trip insurance, see our website for further reading or discuss with an Island Bwoy Travel representative.
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What rights you have over your data
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